{"id":190,"date":"2018-10-19T20:32:11","date_gmt":"2018-10-19T20:32:11","guid":{"rendered":"https:\/\/www.readysetauction.com\/rsablog\/?p=190"},"modified":"2018-10-30T15:12:23","modified_gmt":"2018-10-30T15:12:23","slug":"uservoice-ideas-readysetauction","status":"publish","type":"post","link":"https:\/\/www.readysetauction.com\/rsablog\/2018\/10\/19\/uservoice-ideas-readysetauction\/","title":{"rendered":"Raise Your Voice: How Your Ideas Steer the Future of ReadySetAuction"},"content":{"rendered":"<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/uploads.readysetauction.com\/wp-content\/images\/sites\/2\/2018\/10\/DigestHeader1018.png\" alt=\"Sail through ReadySetAuction software\" width=\"600\" height=\"300\" class=\"size-full wp-image-204 aligncenter\" \/><br \/>ReadySetAuction\u2019s UserVoice is an awesome tool that allows YOU &#8211; our clients &#8211; to help determine what comes next for the future of our software. \u00a0The big improvements to ReadySetAuction over the past year came from some of the <strong>top vote-getting suggestions made in UserVoice<\/strong>. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">When ideas are submitted in UserVoice, we can easily see what you want to be able to do, or even what your pain points are.\u00a0 This helps us <strong>plan solutions<\/strong> and incorporate them into upcoming releases. Here\u2019s how it works:<\/span><\/p>\r\n<h2><b>Submit Your Idea to UserVoice<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">You\u2019re working in ReadySetAuction, and you see something you WISH was a little easier, or that you could do a little differently. <strong>How do you let us know?<\/strong><\/span><\/p>\r\n<ol><ol>\r\n    <li><span style=\"font-weight: 400;\">At the top right of the ReadySetAuction screen, <strong>click Help<\/strong>. This brings you to our extensive help center, designed to lead you through just about anything you want to do in ReadySetAuction &#8211; including submitting ideas.<\/span><\/li>\r\n    <li><span style=\"font-weight: 400;\">Click on <strong>ReadySetAuction would be even better if\u2026<\/strong><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/uploads.readysetauction.com\/wp-content\/images\/sites\/2\/2018\/10\/RSA-UserVoice-Step-1.png\" alt=\"Check Out RSA Uservoice\" width=\"1100\" height=\"470\" class=\"alignnone size-full wp-image-192\" \/><\/span><\/li>\r\n    <li><span style=\"font-weight: 400;\">\u2026 and <strong>enter your idea<\/strong>.<\/span><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/uploads.readysetauction.com\/wp-content\/images\/sites\/2\/2018\/10\/Enter-a-USerVoice-Idea.png\" alt=\"\" width=\"1100\" height=\"100\" class=\"alignnone size-full wp-image-193\" \/><\/li>\r\n<li><span style=\"font-weight: 400;\">UserVoice will <strong>search through the existing suggestions<\/strong> as you type, and if a similar idea already exists, you\u2019ll see it just below the idea submission box.<br \/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/uploads.readysetauction.com\/wp-content\/images\/sites\/2\/2018\/10\/RSA-Matching-Idea.png\" alt=\"\" width=\"1100\" height=\"350\" class=\"alignnone size-full wp-image-194\" \/><\/span><\/li>\r\n    <li><span style=\"font-weight: 400;\">If your idea already exists, <strong>vote for it<\/strong>! \u00a0The more votes an idea gets, the sooner it becomes part of ReadySetAuction! \u00a0If your idea doesn\u2019t match any of the existing suggestions, just hit Post a new idea&#8230;, and watch it pop up as the newest part of UserVoice.<\/span><\/li><\/ol><\/ol><br \/>\r\n    <h2><b>How UserVoice Changed ReadySetAuction This Year<\/b><\/h2>\r\n    <p>Every big change we added in the past year came from YOU! \u00a0Check out these big improvements, each of which was a top five vote-getter in UserVoice:<\/p>\r\n<ul>\r\n    <li><span style=\"font-weight: 400;\">The <strong>eCatalog window<\/strong> used to be open 7 days before and 7 days after your auction event. Clients wanted their bidders to be able to get a preview of all the items available and generate excitement about their amazing package weeks prior. We took that idea and expanded the window to 45 days before and after the auction. \u00a0This means ebidding can start even earlier, so your night-of-event starting bids can be higher!<\/span><\/li>\r\n    <li><span style=\"font-weight: 400;\">Bidders could place bids on items using their mobile phones, but we added a feature that sends\u00a0<strong>text alerts when they have been outbid<\/strong>. \u00a0This will keep the bidders on their toes and lead to a fun, spirited atmosphere of competitive bidding.<\/span><\/li>\r\n    <li><span style=\"font-weight: 400;\">There used to be a cap on the number of ebidders your event could have. If you wanted more, you needed to purchase more. It wasn&#8217;t working for our clients, so we included <strong>unlimited ebidders<\/strong> in the RSA Complete package.<\/span><\/li>\r\n    <li><span style=\"font-weight: 400;\">Refunds used to be a pain point because they couldn\u2019t be processed in ReadySetAuction&#8217;s Control Center.\u00a0 This made reports appear slightly skewed for new users. We added the ability to <strong>process refunds right in the ReadySetAuction Control Center<\/strong>, so event reports will always be accurate.<\/span><\/li>\r\n    <li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.readysetauction.com\/rsablog\/2017\/12\/12\/readysetauction-introduces-improved-import\/\">Importing is important<\/a>, so we made it easier! Stop combing through spreadsheets to see which records didn\u2019t import correctly. \u00a0We added an<strong> import exception file<\/strong>\u00a0to show you exactly what data didn\u2019t import so you can fix it and try again.<\/span><\/li>\r\n    <li><span style=\"font-weight: 400;\">You told us that having to create an account in order to see ticket prices and event details was sometimes a roadblock for potential patrons, so we changed it! <strong>Patrons only need to create an account when they have decided to make a purchase<\/strong>, and we\u2019re confident that our clients are already seeing a difference.<\/span><\/li>\r\n    <li><span style=\"font-weight: 400;\">Hosting photos on a third party site and capturing the URL was a confusing, tedious process for some. It kept clients from displaying their packages in a way that would get the most attention. Now, <strong>upload images directly to ReadySetAuction<\/strong> with our drag and drop image hosting feature.<\/span><\/li>\r\n<\/ul><br \/>\r\n<p><span style=\"font-weight: 400;\">We think our users have great ideas, and we want to keep hearing them. <a href=\"https:\/\/helpdesk.readysetauction.com\/forums\/257310-general-feedback\">Submit an idea or vote on one today<\/a>, and you could see it in ReadySetAuction soon!<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>ReadySetAuction\u2019s UserVoice is an awesome tool that allows YOU &#8211; our clients &#8211; to help determine what comes next for the future of our software. \u00a0The big improvements to ReadySetAuction over the past year came from some of the top vote-getting suggestions made in UserVoice. When ideas are submitted in UserVoice, we can easily see [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":206,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","fifu_image_url":"","fifu_image_alt":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[6],"tags":[],"class_list":["post-190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-auction-tips-strategies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v27.8) - 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